Tokyo Days Part II Success Come with Passion and Hard work

Tokyo Days Comics Garage Chris sells his comics on eBay in his eBay Store: Store name TokyoDays Comics-user name tokoyodays, He currently has a sell through rate of 98% , with 100% feedback,nearly 10,000 transactions since 1999. (Statistics from Terapeak may vary from day to day).

His passion for comics led him to profits in the business. When asked for a few tips about his success with comics on eBay Stores he shared this information:
its fun. Do it so long as its profitable. Carefully weigh how you spend your time—do you get lots of requests for extra pictures? Do they translate into sales? If they don’t, why do you bother answering these requests if they don’t have a payoff? (I don’t take extra pictures anymore—my stats showed that it only resulted in a sale about 7% of the time)."

"Streamline as much as possible. I use Endicia which I absolutely could not do without. It’s $15.95 a month plus actual postage costs, it keeps a record of my shipping, saves me on delivery confirmation fees, and it’s generally FASTER and EASIER than using the Paypal or eBay shipping/postal options. Worth every penny. Plus it gives you a wealth of data for your shipping costs."

"Shipping: Comic in a bag and board taped to a tough piece of cardboard, with a flimsy piece of chipboard on the opposite side, then slid into a 9x12 envelope. Easy peasy. Some folks will requests comics shipping boxes and I will accommodate them when requested—but the number of items I get complaints about in terms of my shipping is minimal. If one item a month is claimed damaged upon arrival, it’s cheaper to simply give a refund rather than pay possibly 4-5x that much on shipping boxes (usually around 40¢ apiece!!)"

"Customer is ALWAYS RIGHT. Swallow your pride—deal with the complainers and presume that they’re being honest. Nothing can smack you down more than being righteous and indignant with a ripoff buyer who will then neg your ass into next week and give you 1s on your DSRS. Swallow your possible pride, refund the guy and move on."

"If you have a problem with a buyer—always include a printed NOTE in the package stating simply that if there’s a problem with your order, LET ME KNOW and I’ll fix it before they throw negs (negatives) your way. If you have to refund someone, tell them they get to choose the refund. Full refund? Partial? Credit? People seem to do the right thing—trust that they will. If they don’t, leave pride aside, give them what they request, and MOVE ON."

"Communicate, communicate, communicate. Very important. A lot of buyers want their hands held a loong time. Do what you can.'

Chris has fantastic success to back up his selling philosophy. Niche market, satisfy the customer and do it as long it is profitable and fun. A true Treasure Picker.