Meet master Treasure Pickers Pam and Carol Ferguson aka granny74 on eBay.
The story began with Pam and Carol's mother who loved real time auctions and eventually opened an antique store in LaCross, KS (pop 1300) and later moved to Alexander, KS (pop 64). In 1999, when their mother was 74, they discovered eBay and the eBay seller 'granny74' was born. (Note: their mother passed away in 2008 but the family legend lives on in her family)This family operated business is currently a Top Rated Seller on eBay. Granny74 has over 51,000 transactions to date, 100% Feedback, high Detailed Seller Ratings (4.9) They use only the eBay auction style listings with a starting bid of under $.95!!!
Not just customer service but customer service extraordinaire
When asked how they managed to be so successful Pam explained, "Mother loved auctions" and so all their treasures are found at local auctions, thrift shops and garage/estate sales. They live and buy in rural Kansas. Here is a some of their exceptional business philosophy.
Pam said, "we allow our customers to combine shipping up to thirty days and it's nice to see the money come in from big combined orders."
How do they pick treasures: "We look for things that are easy to pack and ship."
Repeat customers. "We have a core of customers that buy from us on a regular basis and they account for the major income from eBay.
Where do they sell
"We only sell on eBay online."
Hours 10am - 7pm on Friday's only.

Excellent story...I would love to walk down memory lane in their beautiful store!
ReplyDeleteThank Melissa, I really enjoyed meeting them and chatting. I need to go back so I can get a picture of the owner/s
ReplyDeleteWhat a great blog. It will be fun following your journey!
ReplyDeleteThose Terri Lee Benji Dolls are awesome. Great post!
ReplyDeleteThanks for the comments. Wouldn't you love to find one of those dolls at a garage sale?
ReplyDeleteWhat a great way to meet fellow eBay sellers. I am happy to follow your blog!
ReplyDeleteThank you so much Jim, I appreciate the read and hope to share some fun and exciting stories in here. The best way we learn is by sharing.
ReplyDeleteHi Vince, thank you for your comments, I was checking out your website and store earlier. I agree that granny74 knows how to handle her merchandise.
ReplyDeleteYou have some great items too. Thanks for the comment
Hi, great i read your story, thank you for sharing.
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